Privacy Policy

Effective Date: January 1, 2025

SynbioPro Nutraceutix Inc. ("SynbioPro," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (synbiopronutra.com and nutrahub.health), or interact with us in any other way.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number, and mailing address
• Business name and job title (for partnership inquiries)
• Information included in messages, inquiries, or feedback you submit through our contact forms

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers and general geolocation data
• Cookies and similar tracking technologies (see our Cookie Policy for details)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process partnership or business requests
• To improve and optimize our website and services
• To send periodic communications regarding our products and services (with your consent)
• To comply with legal obligations and enforce our terms
• To detect and prevent fraud or unauthorized access

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: Where you have provided explicit consent for specific processing activities
• Contractual Necessity: Where processing is necessary to fulfill a contract or respond to your request
• Legitimate Interest: Where processing is necessary for our legitimate business interests, such as improving our services
• Legal Obligation: Where we are required to process data by applicable law

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Protection of Rights: To protect and defend the rights, property, or safety of SynbioPro, our users, or the public

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your personal information in a structured, machine-readable format
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

8. Canadian Privacy Law Compliance (PIPEDA)

As a Canadian company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We are committed to the ten fair information principles outlined in PIPEDA, including accountability, identifying purposes, consent, limiting collection, limiting use, accuracy, safeguards, openness, individual access, and challenging compliance.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Canada and India, where our offices are located. We ensure that adequate safeguards are in place to protect your personal information in compliance with applicable data protection laws.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

SynbioPro Nutraceutix Inc.
134 Kent St, Charlottetown, PE, Canada
Phone: +1 (201) 633 4025
Website: synbiopronutra.com